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Jack N

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Posts posted by Jack N

  1. I have attempted to postpone my booking online from a date in July to one in October.

    Why is a further deposit required, as I've already paid a deposit of over £300? far greater than the deposit required in relation to the potentially amended booking.

  2. Can anyone tell me whether the balance payment for a booking is still taken before the original sailing date if you postpone your booking, or is it taken a set time before the revised sailing date? 

  3. 27 minutes ago, hf_uk said:

    I was never aware that the fare differed? I thought that it goes up and down due to availability, but assumed that the "base price" was the same.

    Are you saying that all other things being equal, Plymouth - Santander is a cheaper crossing than Portsmouth - Santander?

    There is certainly a difference in the cost of a commodore cabin, I've always found it cheaper Santander/Plymouth. Could be wrong!

  4. Is anyone aware if those of us which were originally sailing to Spain on the Pont Aven from Portsmouth this summer will be receiving a refund, due to the lower fares/commodore cabin costs of departing from Plymouth?

  5. 1 hour ago, jonno said:

    Both Bilbao & Gijon are earmarked for twin level linkspans, it's part of the regional port improvements although as has been mentioned it's not specifically ferry related, it's more to do with Northern Spain's overall freight resurgence. Balearia will only be using a stern loader at Gijon and the new linkspan at Zierbena is to be fitted on the berth Pelican currently uses.

    In terms of freight transit there's big, big changes in the pipeline which will effect many of the French western channel ports.

    What big changes are in the pipeline?

    • Like 1
  6. 2 minutes ago, Gareth said:

    Oh, absolutely!  But (a) that’s not “Biscay”, and (b) that only takes about 30 minutes to transit in total (so in no way can account for a 3 hour delay).

    The sorts of currents that will be ancountered around Ushant will reach 6 knots, maybe 8 knots at most.  Nothing for a ship that cruises at 24 knots.

    Ed is right, “adverse currents” will have been a convenient excuse for something else.

    Thanks for clearing that up, always did suspect it was a fairly lame standard excuse! We're just happy to have the extra time enjoying the crossing,

  7. 4 minutes ago, Gareth said:

    There are no currents (of any note) in Biscay!

    Only repeating what our reason for delays have been given in the past. However I think you'd find plenty of adverse currents around the Fromveur Passage!

  8. Several times over the years, never in challenging conditions, we have been delayed returning from Santander to Portsmouth. The reason has always been given as, 'adverse currents in Biscay'. If adverse currents can delay Pont Aven for up to three hours in calm conditions when it has the capacity to use four engines, surely we will be looking at considerable disruption to the running schedule until repairs are completed.

    • Haha 1
  9. 13 minutes ago, wortley said:

    I am surprised that marine insurance covers a passenger ship running with one engine missing. Imagine that for a plane. 

    Especially a vessel that is predominantly used in Biscay.

  10. I have no idea what replacing an engine would entail. However, should Pont Aven be out of service for the bulk of the summer season, would Brittany Ferries charter a temporary vessel in order to cope with demand?

  11. By chance I got talking to a member of Brittany Ferries staff whilst shopping in Santander last week. He seemed remarkably informed and somehow the conversation came around as to when the Pont Aven would be replaced.

    To my surprise he told me that a replacement for Pont Aven was destined to be constructed in St Nazaire, coming into service during 2020!

    Can anybody corroborate his claim or is it simply wishful thinking?

  12. A while ago I was browsing through some old posts and came across a dramatic photograph of Pont Aven entering Santander during a storm. She is at an amazing angle, caused I presume by a large swell catching her broadside. I have unsuccessfully tried to locate the photograph again on several occasions to no avail. Could anybody with a superior knowledge of this excellent site point me in the right direction please. 

  13. Apparently not on deck or on private balconies, as I was told when I complained to customer services about our recent experience. They need to make this point clear when booking a Commodore cabin on Pont Aven as I'm sure that we were not the first people to have suffered this problem.

  14. We were in 8409 early August in a relatively calm sea, the vibrations were so bad that we couldn't actually sleep, even the television was shaking too much to view! When the stewardess brought our breakfast in I questioned her about the problem. She told me that the vibration was being caused by the scrubbers not working correctly and, amusingly, told me that they were 'shit!' She said there had been 'many complaints'.

    Strangely we noticed no vibration as we sailed North through Biscay during the day, but only after we had returned to our cabin at around 23.30.hrs.

    As for fumes, we had a chain smoker on the next balcony during our outbound voyage. His foul smoke filled our cabin every time we opened our door! After these recent experiences I won't be wasting £322 on a balcony cabin

  15. With the news of ICG ordering a new vessel this week, what is delaying Brittany Ferries from getting a much needed new flagship under construction?

    If the build takes two years, as the projected delivery time of the ICG vessel, won't the fleet will be looking rather tired by the time it arrives.

  16. Glad to hear that, sailed on her regularly since 1990 and enjoyed every trip. Would be sorry to see her go elsewhere, wish someone would give her bell a polish though, can't believe they leave it like that.

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