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Posts posted by Eriba-ist

  1. 4 hours ago, neilcvx said:

    Got my issue with the deposit sorted out, it was because my card expired before the balance was due something that should have been flagged up in the booking process automatically, I’m sure BF have added it to the list of things to fix now.

    Making a Bilbao - Portsmouth June booking this afternoon, the website immediately flagged up that if I wished to proceed the full sum would be taken as my card expires in Feb 2020. Changed to a different card with longer expiry date.

  2. On 08/10/2019 at 18:50, Halfcrown said:

    Just got at email that my sailing tomorrow, the 12:00 Portsmouth to Bilbao will run 5 hours late due to "a technical problem" - arrival time to be advised on board....

    Anyone know what's happened?

    Getting back on topic... Looks like the CF is carrying a problem (Bilbao departure today will be 5 1/4hrs late).  Anyone any further info on the "technical problem"?

  3. We switched from PA to CF a few years ago when a change of travel plans meant Bilbao became more convenient.  Foodwise, the Cap's breakfast (in the deck 7 restaurant) pales in comparison with the PA's buffet. Nowadays we tend to either head to the open-air cafeteria on deck 10 (albeit very much dependant on the weather) or buy rolls (round ones!) etc from the mini-market.

    Comfort-wise we try to avoid the cabins near the bow as (a) we are poor sailors and (b) she pitches a lot more than the PA (well, seems that way to us!)

    We have car + caravan and thus so far have avoided being parked on the open deck area above the stern and therefore have been spared the job of washing off all the salt!

    Certainly if was purely a choice between PA & CF regardless of destination, we would definitely opt for the PA.

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  4. We make two return journeys Portsmouth-Bilbao per year on CF.  Can’t say it is something I’ve noticed before but I see lately that she is also carrying out Portsmouth-Santander trips. Is this something she has been doing for sometime or is it a new route to ease the PA problem?

  5. 9 hours ago, Gardian said:

    As most on here will know, Pont Aven is about to resume service with the (normally) weekly crossing to Cork.  Shark will be happy !!

    I reckon they should ‘push the boat out’ (so to speak) and offer a complimentary drink or two for this evening’s passengers.  Chances of that happening?   Zero, but Shark will no doubt be on presently.

    Whilst posting, what do we reckon this has cost BF?  Set aside the inevitable loss of goodwill, it must be £20M at least for the 47 days out of action.

    Yes, but think of all the money they have saved on fuel & other consumables!   ;)

  6. Docked on-time in CF at Portsmouth Friday 2.15pm. Somewhat surprised to see a sister-ship (Normandie?) discharging her load and inwardly groaned at the potential for serious delays at Immigration. Went down to our car at 2.20, drove off at 2.25 and was on the M275 at 2.50!  Huge numbers of cars and motorbikes all waiting to clear Immigration but the marshalling was very effective.  Well done Portsmouth!

  7. Before departing Bilbao Thurs afternoon I had looked at an app called 'Meteo Consult Maritime' and the Wind/Swell map did not make for pleasant reading, so I was fully expecting a very lumpy crossing and very relieved when the crossing turned out to be relatively free of motion.  Having arrived home this evening I was surprised to read a BBC report about Storm Miguel.  Seems we were exceedingly lucky to have avoided it!

  8. 15 hours ago, Cabin-boy said:

    The sailings updates pages is currently showing the following advice :

    Our contact centre is extremely busy, so the best way to contact us is by email atcustomer.feedback@brittanyferries.com

    And, as far as I can see, BF hasn't responded to any Tweets for the last 24-hours.


    Reference tweets, do BF tweet under anything other than @BrittanyFerries?  I 'follow' them under that address but have not seen any tweets other than how wonderful things are and oh, look - more dolphins!


  9. With major hiccups to the timetable such as the current PA one, how do BF cater for those booked on the cancelled sailings? Does everyone (or as many as possible) get transferred to the Cap or is it a case of 'tough luck, here's a voucher for a later sailing' or what?

    It is always a concern when reading about such outages as we sail Pmouth-Bilbao & return each Spring & autumn, hence my curiosity about how BF deal with such situations.

  10. On 05/11/2018 at 16:51, ac_freeman said:

    I wonder if they are going after the mini-cruise trade to offset some of the predicted reduction in regular holidaymaker traffic next year? This is the type of thing that will help attact mini-cruisers. I remember the entertainment on Pride Of Bilbao ( P&O Players I think they were called? ) It was West End Musical type entertainment, not normally my cup of tea but was superbly staged and included a cast who really could sing.


    Sailed on the Pride of Bilbao end of Feb 2008 - complete with many coach loads of Liverpudlians on a mini-cruise. As it was Force 8 & 9 most of the time I rarely ventured near the bars etc, but whan passing by they were certainly busy. Coming back early May there seemd to be just as many!  Apparently the mini-cruises cost £99 inc coach from Liverpool.

    Liverpudlian ladies enjoying some Spanish sun...



  11. We returned home on the Cap from Bilbao last Thursday (25th), departing as scheduled.  About six hours later everything went quiet and we were informed there was "a serious medical emergency". Presumably a helicopter came from the nearest French base to winch-down a doctor/medic. It was four hours before the helicopter came back to collect them and we got underway again. Docked in Portsmouth 19.00. 

    PS - a pity the Cap does not have a heli-pad - we had a similar delay last June when returning from Bilbao, only that time the medical emergency took place in the western Channel closer to the French coast, so helicopter transit times were shorter.

  12. On 17/10/2018 at 15:40, TonyMWeaver said:

    Technical Issue for 'Cap Finistere' today!


    We are due to sail on the Cap from Bilbao next week (Thurs 25th). Would be good to have some kind of idea of:-

    a) What the problem is?

    b) Likely time when she will be back in service - and

    c) What is BF's usual way of dealing with the cancellation of Spain - UK sailings?

    Our sympathies to those stuck on the dockside in Portsmouth and Bilbao!


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