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straightfeed

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  1. straightfeed

    What happened to Amorique ex Roscoff 23rd April?

    I was on the Tuesday sailing and it was all explained to me on board by those lovely Ladies at reception. Thanks Chris
  2. straightfeed

    Grumps corner

    Once had a jolly laugh waiting in the checkin queue at Plymouth watching a couple rearrange everything countless times in and out of every door on their car. He moves bag to rear door, she gets out after he settles into seat and moves said bag to another door. Jump back in car, move forward, do the rearrangement all over again. Wife and I had the giggles watching it all. We started to count the baggage moves, doors open fiasco. I should talk. Every trip seems to be "give me your passport". "I put it up there" "No you didn't,I cant find it" And so it goes on! Bye
  3. What happened to Amorique ex Roscoff afternoon departure 23rd April? Tracking shows a course NW rather than direct Plymouth then a long period drifting to the east with little progress north and then return to Roscoff. Another hold off Roscoff harbour. She seems to be on time and course returning to Roscoff overnight. Will ask staff on our trip back to Plymouth today. Stu
  4. straightfeed

    Help needed!

    Hi Anna, Sorry to hear about your dilemma. Do be careful about asking someone to carry something for you (I'm sure you knew that already). As we left for France the other day we were asked by security at the departing port if all the contents of our heavily laden car was ours, did we pack it all and has it been out of our sight since packing. You may inadvertently cause some bother for that passenger that tries to help. Also, remember that BF may have security officials travelling on your trip and spy your unusual package if you carry it on your person. Security on Ferries has been tightened, most is unseen. Good luck Stu
  5. straightfeed

    BF Refits 2017-18

    Being a newbie to this big ship thing I noticed a reference to "being in ballast" above. Assuming that its probably sea water that is used for ballast how is corrosion inside the tanks minimised and is it not environmentally a no-no to transport this water and then dump it miles away. How does that work?
  6. straightfeed

    Avoiding heavy traffic round Caen on Saturday afternoons.

    Oh, how lucky we are. Live in a national park in lovely leafy Devon (or cut off as the kids tell us!). 20 mins to the Plymouth Ferry. Hot chocolate drink on the Armorique watching blighty disappear, breakfast calls followed by a senior moment in the cabin, cheery Bonjour to the friendly immigration guy then a gentle couple of hours drive through the Armorique park for a couple of weeks in our "Shedeau" by the sea! Do it every month from April to October until the visitors leave the South West of England. Bish, Bosh, sorted! What traffic? Summers coming. You haven't seen me right? SFD
  7. straightfeed

    Ouistreham Disruption 11/12 March 2018

    Just a thought. Armorique has just been positioned to Ouistreham from its Plymouth "home". Strange that a strike should happen then! Do you think that- 1. It maybe extra work loading over and above the usual ships they handle? 2. Did anyone bother to tell them to check its handling is covered by their existing contract? SFD
  8. straightfeed

    Vehicle Deck Heights - Tolerance

    They use the data from Car Web. Not sure if they use it for factory standard vans/trucks etc. Not on my ticket but on the page that comes up when starting to amend a booking that there is a note that I dispute the Car Web figures. Its checked at checkin everytime so I would suggest that this is the final check. I've seen a pole type gauge being used at Plymouth checking a van with a high roof load. Bit late for a driver who won't make the allocated deck! SFD
  9. straightfeed

    French CRIT'Air Certificate

    Whats missing here is this is all about having a clean air environment. EU says you've got to clean up city air. French government says heres a wad of cash for each city to apply and implement its use as they see fit. Thus the Crit Air certificate. Had both cars issued with the sticker when it came out. Easy. Son tells me that last summer an air quality monitoring unit 100m from his London Flat exceeded the EU limit. His baby didn't comment! A few Euros-no brainer. SFD
  10. straightfeed

    Car sizes

    Up date on "Car Web" data base being used for car sizes during booking.. After phoning, a log time ago, I was promised that a note would be added to my booking about my "disputed" car. I never saw such a note on any ticket or receipt I had downloaded neither was any extra money taken with my balance due. But last time checking in I got the usual shrug of the shoulder, peep at the roofline and on we go. Well, I had cause to amend an upcoming trip and blow me down there was a note added on the amendment page saying I now had "1 FREE Car Web Dispute " or something like that. It came about asking for an accommodation change. Print ticket/receipt out and there it is "gone". Do the check in staff have "manage my booking" in front of them I wonder so that a change can be billed on the spot? Odd, I need to lie down now! SFD
  11. Ply -Roscoff shown in the published timetable as operating 9/3/18. But in the updates on the BF site it says it goes to Caen instead. Fine. Try to book this on line. It doesn't exist, I presume one has to call the reservations dept. Funny way to run things. What about all the west country folk and Midlanders who use Plymouth as a way to France? Why not advertise it as a one off? Bet its mostly empty by cancellations for those who must have Roscoff as their destinations. Maybe it will operate empty! Just an observation about all the talk here about limited services over winter from Plymouth. I'll still save a lot over the year as a Club member so I'm grateful for that. Take care SFD
  12. straightfeed

    Car sizes

    Hi Trev, May have a result. Heres what you do-from a very helpfully guy called Glen in BF Reservations. Check what you want on line, for dates and best prices etc. Then book by telephone. They will then add a note that you have checked your car size is in the right box and make a note as such on the booking. I'm not sure what the note will be but I should not get an automatic new version asking for more money (unless I go and fit roof bars). Seems that the Berlingo type vehicle does cause a problem along with a few others that vary by model type. Most people claim not to know their height size it seems. The use of an automatic correcting program after you've booked does allow rapid checking in. Just didn't want the agro of reclaiming the overcharged amount. SFD
  13. straightfeed

    Car sizes

    Morning all, Here we go again. Booking my trips for next year. Get ticket and invoice Version 1- hooray. Next day get Version 2 as an amendment and vehicle now has increased in height again. Talk about "computer says NO"!!!! The extra charge of £41 "Will be taken". Anyone have any idea how I get a refund after check in? I've tried Customer services and Reservations -all promise BUT it doesn't work.I sent all the car manufacturers info but that's a waste of time. Their bloody system just uses that god awful brainless system called CarWeb I reckon. Anyone know Mike Bevins number? Trip advisor keeps entering my head. Good company BUT I dread a booking system like this. Sfd
  14. straightfeed

    Car sizes

    Result, sort of! Checked in at Plymouth on the 25th. No one in the queue at 6am at all. Explained the saga and promised that my booking reservations email will not have the note saying that my car is over the 1.83m limit according to BF (or Carweb that they use). I was advised to say the vehicle was a "leisure" vehicle! They are of course right in including such a warning on the ticket as I may have added a roof rack etc. Interestingly the Carweb dispute team never did reply within the 7-10 working days or at all. BF Customer services rescued the situation. My suggestion is that if your manufactures handbook or the sales blurb shows a range of model heights then check that BF don't assume incorrectly that you now enter a different price bracket and more importantly that the final payment for the fare has not had the higher rate included in the balance. Easy to miss when payments are taken automatically on cards. SFD
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