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Everything posted by straightfeed

  1. Crickey, My son demonstrated a Flettner rotor during his Craft, Design and Tech course at school 30 years ago. His small boat moved along by Mums hairdryer. All in the bath! Tell BF that it works, go for it. Stu
  2. Just read that. Its not getting any better is it? Stu
  3. I did notice that if you start a booking and change your mind, theres no way to cancel or delete my choices that comes easily to hand. So, I just close the site and that's it for me. Used to say "new quotation?". Just click that then close the page. Now I get an email saying BF noticed I didn't finish my booking. So that goes in the junk box. Its getting like those infuriating popups asking for feed back when I've finished. All that does is cause me to shout at the screen to "B -off". Its certainly a cleaner booking site but with flaws. Generally, the internet is becoming clogged up with crap.
  4. Had to amend a crossing coming up in a few days. For personal reasons we have to stay in the UK at the moment. Ticket fully paid for a long time ago. All amended ok with a small refund due. But, up comes a note saying that the "final" payment will be taken in August. This is no final payment due. Will ring later and clear up this mess. Email arrives with an invoice with the "final" required payment missing. Most odd. Now have to check if a payment really is taken in August. Just another nuisance for me to keep checking. Really not impressed.
  5. Firstly, my apologies to Gareth for my silly cynical attitude. I understand your stance on feeling that BF are not listening. I really do. I'm sure there was a cut off point where management said no more changes. Let the website run. As a result, us poor consumers get the frustration of using it. I must say what a daft time to instigate a new system. Brexit upon us and the resultant uncertainty that brings, Government contracts. Timetable changes as result plus an economic downturn(what ever the reason) and new ships coming online (maybe) plus deposit changes up and down and a new logo to boot. Maybe the powers that be said-"stop, let in run". Lets just have a nice sunny summer. Stu
  6. Yeah, I hear what you say. We'll get the Facilities Management enthusiasts coordinating team get back to you and prioritise our response feedback system to bring you up to speed. An annoying feedback email will be sent and will cover over anything useful on your screen except click bait ads. Right, I'm off to do my PPI claim after I've read some more about where this woman has won a million dollars in Torquay. It's their bat and ball and I'm just a customer. I really get annoyed when I have done nothing on the BF website and up pops a message asking for feedback when I've finished Luckily I've got more sense than to offer feedback. Toodle pip Stu
  7. Which ships have this dog kennel/cabin facility so that I can avoid them?
  8. Pics of dogs all over bedding in cabins just make me ill to look at. If dogs are banned from food outlets, how did it become acceptable to have them in cabins? So how do the dogs cope when the owners eat on ships? Leave them on their own in the cabins! When the barking starts I hope BF revisit this decision. Head down, I'll get me shovel! Stu
  9. HMG allocating £800m and appointing Lawyers to oppose/pay compensation to cover any legal trouble from Le Shuttle being left out of the honey pot! SFD
  10. Point taken but its not about stupidity its about confidence. You seem to have lost that as far as BF are concerned. Its a mad spiral. I can think of many ways Bf could inspire confidence. Where did you get the reality bit from. Much guesswork here. The only reality here is the social disturbances in France. That's bad. Best, Stu
  11. Since BF is exposed at the front end of all this "No deal" Brexit mess, and in some respects any business that that involves transport into the EU, I can't understand why a passenger/holidaymaker optional deposit of at least £100 is not offered in order to allow any claims under Section 75 should disruption or losses in travel arise. This would cover passenger losses and offer some confidence to customers and may increase BF bookings. As I understand the banking "chargeback"is not set in law so any losses would be at the discretion of the banks etc. Just an idea, but cheap insurance at no total cost to the customer. Surprised that the CEO of BF should make public the low business level this fiasco has caused. Positivity required in all things these days. Leave the gloom to the Daily "Fail" and its like. Baby, its cold outside! Stu
  12. Once asked a fellow club member for his email address. He replied that he didn't have a computer and only just started to carry a spare Biro these days! Toddle pip
  13. That might apply to insurance companies but the air above my car doesn't belong to BF or me, so I ain't paying! I travel mostly on Armorique (and avoid PA if I can) and I reckon there's at least room to park another car on top of mine on deck 5! CarWeb is their "train set". It just screws up my booking. Talk about "the computer says NO."
  14. Call Customer services and explain all. Get a refund if you can and get them to add a note to your booking. Then go to "manage my booking" on the website and work your way through the booking and pretend you are changing something but don't do it. Get to the final cost invoice and there you will see a note saying "CarWeb dispute Free 1 off". Now exit the booking without changing anything.. A real faff! When you check in the staff will check your vehicle, shrug their shoulders and let you through. My mpv has a height range below and above the 1.83m limit shown in the manual and I've measured it! Its called the "Feel" version (no roof bars). I've talked to others who have the same trouble. How many have been overcharged? The used database is very crude.
  15. Revised timetables issued. Great comms from BF about all the TV and Newspaper garbage. Lots of details about how they are going to run this operation on their part and treat us, the customer. Very reassuring. I'm sure half the battle is about losing control. We arrange our crossings/holidays etc and we "own" it. Then someone comes along and takes over. It made me look at my bookings (6) and see how it affects me. Nope, all good so far BUT what I did find was a cheaper crossing and cabin (free) for one trip. Win all round. Back in control again-sorted. Think I'll go for that offer of a day in Roscoff in Feb and ease a decent bottle of Red down. SFD
  16. Hi Nodwad, You've just proved it. Traveling from up country to the south west. 1. One rail line- disaster in the winter unless you have shares in a replacement coach business. 2. M5 /A303/A35- huge delays in Summer. Still waiting for dual lanes from Stonehenge to Exeter. 3. Haldon Hill west of Exeter- a winter hazard all round. 4. Lack of expansion to Exeter "International" airport. 5. A30 into Cornwall! Great place to live though. Wouldn't change that.
  17. I'm amazed that BF cannot or will not post a revised timetable for the effected routes for a couple of months after March 29th. Bit like booking a flight and praying that airline doesn't go broke! How do you sell a trip or holiday knowing that the transport arrangements are not firm and could vary? Its bad enough living in the "dead limb" of England (near Plymouth) in a transport sense. Come on BF, tell us the planned revised timetables so that the 80% or so of your traffic (pax /cars etc) can make plans. I'm very grateful you serve us down here but join with us and come clean please. Stu
  18. The data base that BF now use is fairly crude. I believe it to be called "CarWeb". My Citroen Berlingo always comes up on the booking saying that my dimensions differ from the manufactures info. That's odd as my car handbook shows a range of heights depending on the model. This causes confusion and puts me over the 1.83m height. The model version is called the Berlingo "Feel" and is only 1.80m high. It has no external roof bars. Last year my 6 bookings saw the height increase as an amendment on a few occasions plus phone calls from BF saying I will be charged extra along with the continual warning that I may not travel. Not being keen to pay for the air above my car I have spent ages phoning to get this changed so that the vehicle will be checked at checkin. That's a laugh as the staff look at the gauge marking on the kiosk wall, shrug their shoulders and let me on. I've spoken to others with the same model Berlingo in the garage on board and all of them get the same aggro. I would love to feel good about BF but this system really irks me. Talk about "the computer says NO". I have 6 trips booked for this year so I expect the same trouble. Still, we have the upcoming rescheduling of the timetable down here in Plymouth to fit in with "Government work". Cant wait' Toodle pip Stu
  19. HNY. The contractor not cleaning properly is totally unacceptable. But what of the previous occupant of the cabin. Wouldn't take a second to leave the cabin rubbish neatly and visible to the staff to see and collect. Would they leave the dinner table in the same mess? Probably yes. The cleaners are only partly to blame.
  20. The UK is presently a member of the EU. Is the UK Government breaking any EU rules about subsidising business unfairly by bank rolling ferry companies operations. Surely, ferry companies should stand alone and raise capital from non governmental bodies to take part in this commercial operation. Guarantee support sure but pay for it before it happens must irk other operators who could have chartered in ships and offered a competitive rate for the work. I would have thought this would have been a "banker" for an operator to raise capital for "wet leasing" any operator around the world. Without HM Government shelling out a penny. I wonder if the EU is running their sticky little fingers through the fine print on this deal. Head down. Stu
  21. My thoughts exactly. Got 6 trips booked all out of Plymouth. We suffer only overnight long outbound crossings until the season proper starts. Fine, we depart at a reasonable time and arrive at a reasonable time after Arm wanders down the Cornish coast before setting off. Sensible time for the return journey, allowing a comfortable journey up to Roscoff. Rescheduling of the existing timings for BF to fit in another daily crossing will cost me and I will need a rethink on all this. I can see it will be akin to a regional airport, a mere 100 miles away with a departing flight at sparrows fart and return at midnight with another drive at 1am esp in wintertime. All scheduled to make return trips to Europe within the day. Apart from the holiday season I have seldom seen Arm packed fully with pax or freight. And where will all this freight come from? The west country is the dead limb of the UK with the only realistic transport link down the M5. Roscoff is hardly located well for serving central or eastern France industry. I can see BF down here carrying small amounts of freight and pax loads and peeing off many with the unsocial timings. Still, its their bat and ball and I'm just the customer. SFD
  22. Interesting- https://www.bbc.co.uk/news/business-46704522# SFD
  23. Really disappointed they didn't come up with "Floaty Ferries"- young and vibrant, seeing tomorrows world today. Reaching out to the young "millennials". And all this talk about clean cabins, there's plenty of floor space to kip on with your mates! HNY Stu
  24. Really can't believe this. Its BF's business not ours. Don't like it- cancel your booking then! Write to BF and tell them. HNY SFD
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