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Everything posted by straightfeed

  1. Hi Jonno, Been Adblue on my 1.6 diesel 6 speed Berlingo from new in 2015. Nitrogen oxide reduction along with SCR exceeds Euro 6 standards and reduces fuel consumption. Only thing that beats that is a hybrid or EV. SFD
  2. Exactly the same as me. Changed CAR to a Berlingo (no bloody roof fittings at all) without changing the form. Absolutely charming lady told me I'd got the car type wrong. No "naughty boy stuff" but said she would let me off this time! Since found out that there was no cost difference anyway. She didn't appear to question the height at all. Not too sure I enjoyed being put in the MPV/4x4 group as I 've made the effort to move to more fuel efficient, cleaner cars. I've now been shoved into the gas guzzling monster kid carriers, the shame of it! No more will I gasp at the "Yummy mummies " filling up with £100 of diesel in their shopping/school trucks. I did ask one if she was saving the planet! SFD
  3. Whoa- This is doing my head in!! SFD
  4. Take me, Take ME! My cars not as tall as they say it is. Did I tell you that? Loading solved SFD
  5. Never thought of it that way Paul. It smacks of the old "Does he want sugar" thing. Most people are good natured but that treatment is impersonal and should stop. SFD
  6. No disrespect my friend. My wife uses her stick to walk and can't do stairs. BF put us near a lift and we are very greatfull. The Tenerife thing above was just my observation on how the able bodied react to a situation like that. Sorry if it gave you the impression otherwise. I don't support their views or the reaction, it was just an observation I made. It will be me one day-my knees gone already. Respect, SFD
  7. Had the misfortune to go to Tenerife once. Returning we got to the airport early in a hire car and checked in. Then watched the coaches arrive. People watching as usual. Up goes some old dear in a wheel chair, bless 'em. Then husband in another wheel chair.They check in first. Queue very understanding. After 12 more wheelchairs arrive your could feel the resentment building up in the queue along with a sense of disapproval. 2 lads discuss nicking a wheelchair to get in the front of the queue. Comments started from "bless him" and ended "Christ ,how many more?"
  8. Success or not at last. My emails are being sent to "the car web dispute team". Cant help feeling its another episode of Little Britain -The computer says no! SFD
  9. 1.Spoke to Customer service-no joy. 2.Emailed Customer service and reservations-no reply so far 3.Plymouth SFD
  10. I know nothing of Berlingo history Jonno but I take your point. My choice was for sod all road tax (£20 instead of £270 on the old Renault) 6 speed semi auto (better fuel consumption than the 5 star manual) Van like to get big radio control models in with the wings stuffed on the internal roof bars. Adblue exhaust to save the planet plus all the free servicing, free breakdown and a man with a dog and a white stick to value the old Renault. The roof height didn't bother me until a day or so ago Good one G4rth SFD
  11. Got the wood from my local iWood store( bit primitive down these parts) Had to queue after midnight when the iWood 8 came out. What I have got is internal roof bars which will be used to carry my gauge. And no external roof bars, did I mention that? Should the BF inspectors pounce I shall spring me thingy out and amaze them with my little stick(1.830m long)! I can rent it out at the port, thus recovering my losses. I need a rest. SFD
  12. Thanks Jim. Great help. Heres a pic of wife using my 1.830m gauge. I'm getting a bit anal now. But over a year the extra cost would be quite high to visit our new home in France
  13. All been good natured at checkin, no complaints and never charged -thanks BF check in. BUT they will have taken the extra money from now on as per their email with the ticket. So, it wont be a problem for them. Its now my problem. Any idea how I get the excess back everytime ?(unless they amend my details). Hang on- pigs just flying by. SFD
  14. Thanks Neil and Gareth. Good advice Neil. Spoke to Cust Services ages ago. "Sort it out at checkin etc, ppl have been known to lower suspensions etc"- get the idea?Would you grumble at that?Nothing happened. Have emailed them again-plus reservations, awaiting a reply. T S can point you in the right direction and give advice anytime and cost nothing (except yours and my taxes) but alas won't get involved with a European company. What they can do is check nationwide if similar has happened before. I've estimated that by using their database and not the true dimension in will cost me over £400 in a year. Melodramatic Gareth. Think I should just take that lying down? A cheque for £400 in the post will do Gareth. Will chill now, thanks for calming me lads, appreciated. SFD Ps. Once got no joy with a dealer over a new Renault and not getting any luck. Wrote to Renault UK CEO, things happened in a few hours plus Dealer compensation.
  15. Check the email that had the booking. If they say your vehicle is bigger than " Manufacturers specs" then they will help themselves to the extra at 8 weeks before sailing when they take the balance. If there is no mention of the above, then you're safe from BF helping themselves to your cash. SFD
  16. More info. Just booked another France crossing. As its over 8 weeks away BF take the deposit only. At 8 weeks they take the balance on the debit/credit card you used AND help themselves to any extra that that they deem is due to "vehicle manufacturers specifications" different to your declared dimensions. It begs the questions- Is the data base accurate with your vehicle in its present state and how do you check? CarWeb deal with the industry and anyway the data would cost you! Once the extra money has been taken and you find out later, how do you claim it back if its been taken using false information? My advice is DO NOT BOOK A CROSSING OVER 8 WEEKS IN ADVANCE! Book it under 7 weeks 6 days and the balance will be as you saw online and it will all be taken at that price. Then argue the point at checkin and have you car measured if they deem it is oversize. Bit of a risk of not getting on if you are grossly over the size but as in my case its under size. I'm consulting Trading Standards and have emailed BF customer services. SFD
  17. Just been reading the sales blurb that came with my Citroen. It says Citroen information is supplied in good faith but the buyer should check with a dealer. Have CarWeb used such information merely in good faith, not having checked it? SFD
  18. Halfcrown-its the car reg that they use. They would ask the same over the phone. That pops up the Carweb info. In fact when we last checked in the staff member started to process the cabin ticket, then noticed his computer (I would guess with a flash saying nab this bloke, car is over 1.83m) turned and looked at the car, shrugged his shoulders. NO CHARGE. Madness SFD
  19. Right on the nail Gareth. More scrutiny is not the issue Jonno. Being asked to pay for something that is clearly and honestly wrong is not right at all. Look at todays news on Europcar concerning overcharging. BF open themselves to overcharging on their own tariffs. How many will payup as they have never measured their vehicle or questioned BF method of charging what they've been told the dimensions are by a third party. I wonder if CarWeb cover claims against them over erroneous information. Get me a lawyer. SFD
  20. Thanks all for the input but to reply to HF_UK. MY Berlingo is actually physically 1.80m.(the lower dimension in my handbook). The max allowable for my MPV is 1.83m without paying more. So I'm under the 1.83m limit and therefore having booked it as such it will fit as they have accepted my booking under the 1.83m height. I'm not trying to fool anyone. I have discussed it with BF Customer Services. I don't hold any expectations. I hope BF settles this data base and no one gets unknowing over charged. PPI springs to mind! Just joking. I was cheered up the other day in the checkin queue when wife and I had fun counting the number of times the couple in front opened each of the 4 doors and hatchback and both repacked/sorted/rearranged everything in other bags. Clearly not working together. Counted 20 moves before they settled down. Larf!! SFD
  21. My car is 1.800m. They take it as above 1.83m as their car data says its higher. Above 1.83 is the next charging size.The car data they use doesn't take into account that Citroen quote and show a varying size, depending on roof bars-1.801-1.860m. I presume the database is using the upper dimension. Thus the warning email. Every time It says call the BF number. They say its £42 please, its over the limit. But its not. Thus we set off with uncertainty or we pay up. SFD
  22. BF are now using a data base called Carweb to check car dimensions. Every time I book on line I get the ticket plus a mail telling me my Citroen Berlingo is taller than the manufacturers data. That's interesting as I measured height at 1.800m. Checked my car handbook showing heights ranging from 1.801m with no manufacturers roof bars up to 1.860m with the bars. Citroen sales blurb even shows these dimensions. When I bought the car there were no roof bars. Nothing sits on the roof.( I have got the internal roof bars-brilliant)! In the email its all set out like a Ryanair telling off with dire consequences of not being able to sail. What do I do pay up £42 to stop any anxiety or pay for the 3 cm of air above my car that BF deem I must pay. So what happens in reality. At checkin the staff in the kiosk look puzzled,look at the roof, shrug the shoulders then off we go.I'm not asked to pay for the air above my car! If you get a request to pay extra it maybe down to some website data base that BF use. Its not negotiable or maybe corrected until you get to checkin. SFD
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