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Jim

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About Jim

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    BFE Staff
  • Birthday 04/05/1984

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  1. Jim

    Canine Cabin Companions

    Alas not practical on a daily basis for what I do or where I work - but he has been to visit my team a couple of times, been adopted as a mascot and even got an invite to attend the Christmas Do!
  2. Jim

    Canine Cabin Companions

    The challenge here is that a pet isn't an inanimate object. I see the logic of disposable beds, but there's also the challenge of then getting the aforementioned pet to actually sleep in it (I am outsmarted by a Border Terrier on a regular basis). I'd agree that there should be periodical deep cleaning, but there's no need between every crossing. Pets will, subject to a caring owner, be protected from the common issues (fleas, parasites etc). A premium is already paid for transporting them. Kennels is a valid point - for example, the PA has them. But some animals find such situations distressing - our dog, for example, has separation anxiety. This is much better than it was, but to leave him in a kennel potentially surrounded by other agitated dogs will do his health no good. He's travelled on shorter sailings in a car, and that's fine - but on a longer crossing the option of a pet friendly cabin is both better for the dog and expands our travel options. In complete agreement over port facilities - in Portsmouth, once through check-in the theory is the dog should remain in the car... and we all know BF's loading procedures are not exactly quick at the best of times. Dover has small 'dog walking' areas but the wait there is generally short anyway
  3. Jim

    Canine Cabin Companions

    It's literally brightened another otherwise rubbish day in my office.
  4. Jim

    Canine Cabin Companions

    Different strokes for different folks, Nodwad. There is a need for us pet-owners to also be cognisant that not everyone is as pro-canine as we are, and their reasons are entirely valid. Remember also that humans are, for the most-part, not allergic to other humans (we may not like each other, but that's a different matter...) - but the presence of pet hair etc can cause an adverse reaction for quite a few people.
  5. Jim

    Canine Cabin Companions

    On the flip side it's adjacent to the car deck which will be quicker during embarkation and disembarkation.
  6. Jim

    Canine Cabin Companions

    Well, that's Ed's onboard entertainment sorted.
  7. Well done BF - From personal experience, BF's customer service beats BA (who, 2 months after a written complaint are still debating how to respond to 7 simple and numbered questions). BF have responded to e-mails or Twitter within minutes and quite happily moved cabins etc with minimal fuss. Yep, wait until you see the loos on the A320neo... In general, though, I find BA's "service" to basically be non-existent these days - long or short haul. On rare occasions, you get a great crew onboard who are actually human, but that's about it. I see today their latest 'experiment' is to reduce the level of cleaning on planes: https://onemileatatime.com/british-airways-reduced-aircraft-cleaning-trial/ I can't comment on P&O but they've always been pretty reasonable to deal with.
  8. Jim

    BF Refits 2018-19

  9. Potentially via the use of freight only sailings? It may also be that they are only committing to some of the sailings now and additional could be added/confirmed in the event of a no deal.
  10. I haven't had a chance to look, but is anyone able to summarise the impact?
  11. Jim

    Booking Document Query

    I'm replacing mine in the coming months and one of the key considerations is the height to avoid BF supplements!
  12. Jim

    Booking Document Query

    It's been done for a while I think as we've had a few posts on where BF's reference data has been incorrect on heights etc - I think it's just the printing on the ticket is new. A couple of years back I had to phone to book a daytrip on NEX after the website kept saying there was space and then not. Turns out that although Mrs Jim's Astra and my Qashqai both fit in the 'car' category for prices, there are different sub-categories used that dictate where things can fit on the ship and in that case an Astra would fit, a Qashqai wouldn't. (Of course, in that case, we were parked in an area where either car would have fitted quite happily...)
  13. The Olau twins were single deck loaders. However, their vehicle deck layout was relatively simple and allowed for a faster loading than say the Bretagne with the infamous Deck 5. IIRC, they haven't yet 'taken' that amount and whilst they may still keep 'some' of it in the event the sailings don't need to be provided, they won't get the full amount.
  14. Indeed - always better to tell the crew as the first action rather than tell the whole internet. But, that said, with a lot of what gets aired on here (by me, included) it can be a general observation that a passenger isn't inclined to spend time formally complaining it but it will have left an impression that sticks in the mind.
  15. Jim

    BF Refits 2018-19

    Cruise ships usually spend most of the day docked whilst the passengers are off invading the local sights - that's not the same case for ferries. Normandie, apart from the one 'missed' sailing a week the ship never really stops for more than a couple of hours.
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