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Everything posted by zuludelta

  1. Fair play to them. And was there much social distancing (enforced or voluntary) onboard the Seven Sisters?
  2. At last, BF have seen the light! Cashflow is important. But without customers there is no cashflow. Refunding, however painful it might be owing to current circumstances has to be done.
  3. A nice natural and human explanation of how things are going onboard. "I have to be clear that some ships are not quite as well stocked as we’d like. It’s improving all the time but I know there has been some disappointment expressed on some ships." I like this honesty. Very direct, very French - none of the saccharine comments you would get from an Anglo-Saxon company!
  4. Georgem, I think part of the allure of any form of historical document is seeing it in its original format. Even if its slightly faded, has dog ear or cup marks. It's the authenticity which pulls people in. A digitally enhanced Bayeaux Tapestry printed on a large format printer and stuck on a wall would never be a match for the original. Your idea is helpful and Google Docs can be a great tool for raw information but remember people want to see the old logos and sometimes even the cheesy 1980's advertisng blurbs on these documents. It's more than just the actual arrival and departur
  5. I was thinking along similar lines but another possible reason is that by not taking foot passengers BF do not have the operational or cost overhead of organising buses at ports. In the long run, with sustainable travel being on most governments agendas, it might not be possible for operators to totally ban footies.
  6. Yip.In the last 20 years, one of the most astute moves made by BF was to acquire two fast ships (PA and CF) and predominantly operate them from a port which is convenient for their target market. The "24 hours to Spain" USP just clicks with people and is seen as tolerable amount of time on a ferry (for non-enthusiasts). 28 hours sounds much longer.... I do hope the E-Flexer gamble pays off.
  7. Sometimes in business, competitors can blindside even the most established businesses. While it might appear that BF have UK-Spain tourist traffic all sewn up, I would not take it for granted. Some other competitor could easily pop out of the woodwork. There are many likely candidates. Stena of course come to mind, but it would appear they are more interested in chartering and already seem to have an amicable relationship with BF. (That is not to rule out that Stena could use their successful Harwich-Ijmuiden playbook to launch a UK-Spain service.) Balearia is another possible candid
  8. Glad you brought this up, when other communication channels of BF were non-operational or clogged, it seems that a lot of irate customers moved to Twitter where it was incumbent on Jane to follow up. I do hope her efforts get recognised and rewarded by the company. I'm sure she was liaising with colleagues but even so, that is a lot of cases to juggle for just one employee.
  9. Good luck Colin - don't forget to tell the nurses to play you the Brittany Ferries Wake-Up Music as you come round...
  10. And the restaurant seating area that the CF does have is dissected by two busy walkways!
  11. The guy was a genius. He knew his market inside-out, he had instinctual business nous, something they don't teach in MBA courses. I am surprised his name and legacy is not mentioned more often on this forum. He might have handled this crisis a lot more differently.
  12. A few years ago, when browsing in a second-hand bookstore, I picked up a musty old business strategy textbook. The content was about usual business stuff - new markets, customer acquisition etc. However, flicking through it, something caught my eye. The author included a case study of one company following a strategy of not continually chasing new customers but relying on repeat business instead. The company in the case study was Brittany Ferries. Transpired the author was from University of Plymouth. BF, more than any company I can think of, has been built on repeat custom. It has been t
  13. It it my understanding that part of the rationale for the new livery was designed to reflect the environmental friendliness and sustainability of ferry travel. Then, BF, being so environment-friendly, decide to ban foot passengers and cyclists. In the meantime, airlines like Easyjet are now actively wooing cyclists. The irony! Corporate re-branding efforts are important because brands can look a bit stale after a while. However, post-Covid19, it seems BF have a lot more serious issues on their plate.
  14. I did have to laugh at seeing this advert in the paper yesterday.
  15. The European ferry industry needs more people like you Grego! (This could be the green shoots of a whole new market for BF...) As for you question, I would imagine self-distancing will work similar onboard to what happens on terra firma i.e. controlled people flow in operation similar to a supermarket. I suspect that vehicular loading will take longer, as operators will try to avoid situations where people accumulate near lifts and on stairways. Before this pandemic, pre-arrival access to the car decks has always been staggered, so I guess that this staggering will be even more
  16. Glad to hear it. Well done on your highly-detailed work!
  17. Whoever orders it, lets hope the seller doesn't use Hermes or their MV Kerry model might get a damaged bow or stern ramp...or the model might even end up in a Hermes Bermuda Triangle, never to be seen again...
  18. Looking forward to this book for a while. It's publication date has been pushed forward a few times though. If they don't get it off the printing presses this summer, they will have to rename it again, this time to something like "Rebuilding Brittany Ferries"
  19. Judging by some comments on Twitter and TripAdvisor in the last few weeks, I think a lot BF customers wouldn't mind if cash refunds awaited them.
  20. Sounds like DFDS are experimenting with a herd immunity policy. Catch the virus in a shared cabin. Then by the time their passengers are strong enough to make the return journey, they will have already experienced the illness and will be immune. Ingenious Scandinavian logic😄.
  21. Not to sound too cynical but maybe this pandemic gives ferry operators like BF an ideal pretext to get rid of footies and cyclists? Profit from these passenger segments just might not be lucrative enough.
  22. Great to see this. The certification, if obtained, could win some confidence from the traveling public that ferry travel is more suited to social distancing. Might even help them steal some passengers from the airlines... In summary: Balearia are hoping to be the first shipping company in the world to obtain a certificate called "Global Safe Site Covid-19" from Bureau Veritas. https://www.elmundo.es/viajes/espana/2020/05/09/5eb2ddb5fdddff1c868b4588.html The company Baleària, based in Dénia (Alicante), is working to become the first shipping company in the world to obtain the Gl
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