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Everything posted by zuludelta

  1. Yip.In the last 20 years, one of the most astute moves made by BF was to acquire two fast ships (PA and CF) and predominantly operate them from a port which is convenient for their target market. The "24 hours to Spain" USP just clicks with people and is seen as tolerable amount of time on a ferry (for non-enthusiasts). 28 hours sounds much longer.... I do hope the E-Flexer gamble pays off.
  2. Sometimes in business, competitors can blindside even the most established businesses. While it might appear that BF have UK-Spain tourist traffic all sewn up, I would not take it for granted. Some other competitor could easily pop out of the woodwork. There are many likely candidates. Stena of course come to mind, but it would appear they are more interested in chartering and already seem to have an amicable relationship with BF. (That is not to rule out that Stena could use their successful Harwich-Ijmuiden playbook to launch a UK-Spain service.) Balearia is another possible candidate. But what if a competitor came out of the woodwork that no one ever expected? An operator like Finnlines (part of Grimaldi) could setup a a service from Portsmouth to Bilbao competing directly with BF? Their ships seem to be frequent visitors to Bilbao and they have already experience of operating a long-haul passenger and freight ferry service in the Baltic. Do you think this is likely? Or, could some other surprise competitor pop out of the woodwork stealing market share from BF on their UK-Spain routes?
  3. Glad you brought this up, when other communication channels of BF were non-operational or clogged, it seems that a lot of irate customers moved to Twitter where it was incumbent on Jane to follow up. I do hope her efforts get recognised and rewarded by the company. I'm sure she was liaising with colleagues but even so, that is a lot of cases to juggle for just one employee.
  4. And the restaurant seating area that the CF does have is dissected by two busy walkways!
  5. The guy was a genius. He knew his market inside-out, he had instinctual business nous, something they don't teach in MBA courses. I am surprised his name and legacy is not mentioned more often on this forum. He might have handled this crisis a lot more differently.
  6. A few years ago, when browsing in a second-hand bookstore, I picked up a musty old business strategy textbook. The content was about usual business stuff - new markets, customer acquisition etc. However, flicking through it, something caught my eye. The author included a case study of one company following a strategy of not continually chasing new customers but relying on repeat business instead. The company in the case study was Brittany Ferries. Transpired the author was from University of Plymouth. BF, more than any company I can think of, has been built on repeat custom. It has been the bedrock of it's very existence and growth. How many times, have you seen people write on Trip Advisor comments like "we've been using BF for over 20 years...". It built up huge reserves of goodwill and loyalty. Unfortunately, this capital seems to be getting severely eroded now - which is actually quite sad.
  7. It it my understanding that part of the rationale for the new livery was designed to reflect the environmental friendliness and sustainability of ferry travel. Then, BF, being so environment-friendly, decide to ban foot passengers and cyclists. In the meantime, airlines like Easyjet are now actively wooing cyclists. The irony! Corporate re-branding efforts are important because brands can look a bit stale after a while. However, post-Covid19, it seems BF have a lot more serious issues on their plate.
  8. I did have to laugh at seeing this advert in the paper yesterday.
  9. The European ferry industry needs more people like you Grego! (This could be the green shoots of a whole new market for BF...) As for you question, I would imagine self-distancing will work similar onboard to what happens on terra firma i.e. controlled people flow in operation similar to a supermarket. I suspect that vehicular loading will take longer, as operators will try to avoid situations where people accumulate near lifts and on stairways. Before this pandemic, pre-arrival access to the car decks has always been staggered, so I guess that this staggering will be even more pronounced and granular. As for your question regarding Spain/Portugal border. I'm not sure.
  10. Glad to hear it. Well done on your highly-detailed work!
  11. Whoever orders it, lets hope the seller doesn't use Hermes or their MV Kerry model might get a damaged bow or stern ramp...or the model might even end up in a Hermes Bermuda Triangle, never to be seen again...
  12. Looking forward to this book for a while. It's publication date has been pushed forward a few times though. If they don't get it off the printing presses this summer, they will have to rename it again, this time to something like "Rebuilding Brittany Ferries"
  13. Judging by some comments on Twitter and TripAdvisor in the last few weeks, I think a lot BF customers wouldn't mind if cash refunds awaited them.
  14. Sounds like DFDS are experimenting with a herd immunity policy. Catch the virus in a shared cabin. Then by the time their passengers are strong enough to make the return journey, they will have already experienced the illness and will be immune. Ingenious Scandinavian logic­čśä.
  15. Not to sound too cynical but maybe this pandemic gives ferry operators like BF an ideal pretext to get rid of footies and cyclists? Profit from these passenger segments just might not be lucrative enough.
  16. Great to see this. The certification, if obtained, could win some confidence from the traveling public that ferry travel is more suited to social distancing. Might even help them steal some passengers from the airlines... In summary: Balearia are hoping to be the first shipping company in the world to obtain a certificate called "Global Safe Site Covid-19" from Bureau Veritas. https://www.elmundo.es/viajes/espana/2020/05/09/5eb2ddb5fdddff1c868b4588.html The company Bale├ária, based in D├ęnia (Alicante), is working to become the first shipping company in the world to obtain the Global Safe Site Covid-19 label at its highest level (Excellence) from the international certification and inspection body Bureau Veritas, which will ensure that its ships and the maritime stations it manages carry out specific procedures, cleaning plans, organisational and personal protection measures to prevent contagion. The shipping company will also periodically measure the possible presence of the virus on the surface in order to obtain the excellent category of the certificate. A certificate that, according to Bale├ária, "goes beyond" the guidelines of the Ministry of Health and the World Health Organization, since more complete and reinforced actions will be carried out than those indicated by these organizations in terms of safety and cleanliness. The certification will include 16 of the shipping company's ships (the 12 currently operating and another four that it hopes to add to the operation when the current restriction on passenger transport is lifted), as well as the two maritime stations that it manages directly (D├ęnia and Valencia). This certification is scheduled for the beginning of June and will be renewed every six months, with regular checks. The president of Bale├ária, Adolfo Utor, has pointed out that "maritime transport is the one that can best guarantee safety, since the wide spaces of the ships allow for maintaining the distances between passengers". "In Bale├ária we are working to increase this safety inherent to the means of transport and the Bureau Veritas certification will be a guarantee that our ships are the most reliable spaces to travel," he said. At the moment, Bale├ária operates with 12 ships dedicated almost exclusively to the transport of goods and also passengers with authorization to travel. This has meant that since the beginning of the state of alarm the daily coexistence between crews and passengers has served the shipping company as a pilot model to advance in terms of security protocols. Thus, several actions have been taken, in addition to extreme cleaning and disinfection. The crew members in contact with the passengers work with a mask, and in the kitchen area they also wear gloves. Agglomerations with spacing of boarding, disembarkation and queuing areas (restaurant, reception) are avoided and the crew relays have been optimized to prevent contagion on board. The shipping company, which in 2019 transported more than 4,480,000 people, provides hydroalcoholic gel to all passengers, who since Monday, May 4, are required to travel with a mask. LEADER IN CONNECTIONS TO THE PENINSULA Bale├ária is the leading shipping company in the transport of passengers and cargo on connections with the Balearic Islands, and also links Ceuta, Melilla and the Canary Islands with the mainland. On an international level, it offers services in Morocco, Algeria and the Caribbean (between the USA and the Bahamas). The company is a world pioneer in the use of natural gas: in 2019 it was the first to sail with this cleaner energy in the Mediterranean and the Canary Islands. Its gas-powered fleet will reach nine ships by 2021, including new constructions and relocations, with an investment of 380 million euros. The company is committed to putting technology at the service of customers on its smart ships and to using big data to improve efficiency. Translated with www.DeepL.com/Translator (free version)
  17. I think many a hotel and pension owner in Northern Spain would also agree about economics benefits which BF brings to their regions in tourism revenue judging by the amount of UK-registered motorbikes parked outside during the summer months. But Rou├ę seems to be downplaying the benefits Spain gets from BF operations!
  18. A preview of the what the the N.EX might look like next year perhaps? https://www.telegraph.co.uk/news/2020/04/21/coronavirus-positive-good-news-round-up-future-safe-air-travel/
  19. Does anyone else here think that the "new normal" might mean people staying away from airports while the ferry industry sees a lift in tourist business?
  20. Interesting comment. The ferry travel scenario like you've just described could be one of the few ways (excluding the Chunnel of course) people could still holiday abroad whilst still maintaining social distancing. (I'm sure operators could come up with a system to avoid the scrum for the car decks...)
  21. Thanks Jonno! The placement of it does seem rather odd. PS: I hope you're on the mend...
  22. This is a clip taken from a YouTube video of Armorique. But can anyone explain the "piping" across the lettering?
  23. GNV's "Splendid" converts into hospital ship. These really are unprecedented times... https://www.meretmarine.com/fr/content/genes-le-ferry-splendid-de-gnv-transforme-en-navire-hopital
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