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About RayWild

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    BFE Member
  • Birthday 15/04/1947

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  1. My daughter and her family returned to England yesterday 17th August. On disembarking they were all told to follow diversions through Plymouth due to roadworks.Never heard of this before but she says it took 90 minutes to go from the port to the A38! This was with a fairly empty ferry. Any locals have more info please?
  2. Being cynical I think that you got compensation because you mentioned your problems on here. BF have a presence on here and saw what a bad light they were being cast in so "hey presto" compo!
  3. Thanks David Williams!!! Used the porno site private window 🤣 and booking went through like magic! Ta very muchly!
  4. Didn't realise BF were having so many problems on their "improved" site. This is a copy of my email to them yesterday. After 4 attempts to book a ferry crossing I'm losing the will to live! I am a Club Voyage member (******) and have booked with you for many years. However, today I even got as far as entering my credit card number and on entering I finished up back on "What route do you want" Similarly on another attempt entered date of crossing and guess what? Third time as far as cabin requirements, entered and guess where I ended up? Last attempt and
  5. Live over here in Finistere in Brittany and the moaning you hear about the Roscoff/Plymouth winter timetables is unbelievable. Many folk want to visit family for Xmas and/or the New Year but do not want to drive to remote (to us) ports only to have to drive all the way back to Cornwall etc.
  6. My wife and my look on this is, "We all go together." First in line, last on board we all go together.
  7. Agree with Millsy re the acoustics I'm fairly deaf and cannot make out any announcements. My wife who has very good hearing has the same problem due to the distortion in the system. Never found anything open yet!
  8. This is a copy of a posting I put on another forum about lack of customer service on the Pont Aven and BF. Well that was the worst journey we’ve ever had in 16 years part time in Brittany! To set the scene, Monday April the 23rd is our 45th wedding anniversary. We booked our normal crossing cabin etc but afterwards unbeknown to Anne I upgraded us to a Deluxe cabin and we were to have a romantic meal in the “Le Flora” restaurant. Left Selby at 0630 and on the drive to Plymouth we had four HORRENDOUS traffic jams! Then,nearly at the end of the M5 we received a text from BF saying that the
  9. Just saved our annual subscription on our first trip across in February 2018.
  10. As said previously; with the form you fill in giving names, car reg etc and the ANPR cameras at the ports they know all about the passengers before you even arrive at "security". Once arrived at Plymouth and the security lass asked us where our grandson Aiden was? He often travelled with us as a toddler but was now at school!!!! They know!
  11. I use http://www.marinetraffic.com/ais/ for free and http://brittany-ferries.hauwell-studios.com/
  12. After an 8 hour flog from North Yorkshire ( Thank you the Highways Agency morons for the M5 cockup roadworks :mad: ) I could sleep stood up!!!
  13. Visited Pont Aven bridge 3 times. First time with baby grandson then when he was 5 (I think). Last time was when BF had their 40th anniversary that coincided with ours. I always contact the BF customer relations department.
  14. Thanks for that Skipcool3, job done. Forwarded the link.
  15. How do friends try to claim compensation from BF for being delayed for a day travelling Roscoff to Plymouth?
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