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westy

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About westy

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    BFE Member
  • Birthday 12/04/1947

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  1. I agree with the assessment by VOB of the "new" BF website. 1. In order to discover the cost of BF packages one has to progress through all the screens, almost to the point of payment before finding the cost. Why? 2. On arriving at this point System Error crops up. Why? These failure modes should've been revealed by test data testing. 3. In order to book a Spanish booking someone has decided it is normal to travel on the same in and out route. The old website allowed "Routes to Spain", "Routes to UK" as an option. Why has this been deleted? As a potential customer I find all the time wasted pratting about on all the separate options extremely iratating. I am very sympathetic to VOBs reaction. 4. Are the people producing this website unaware of the need to start with a decent functional specification which looks at previous (successful) iterations?
  2. This afternoon's Roscoff to Plymouth crossing arrived one hour early at 1910 instead of 2010. The announcement on board said this was due to advantageous currents. This is the first time I can recollect being early!
  3. I am surprised that Plymouth ABP has restructured the loading part of the port. The blockage in throughput has always been on the unloading part of the operation. Why don't they swop the loading and unloading streams over?
  4. Last week I travelled through Cork. There are substantial land reclamation works being carried out in front of the existing berth. This could be the concrete works required to extend the berth.
  5. I think this may be the Belle Isle of Arthurian legend.
  6. I wonder what net financial effect there has been on BF from the UK Government "Brexit bonus"? After all the re-scheduling and mid-term changes to timetables, does this not lose custom? Personally I book a number of weekend trips to France in a year, but find the changes don't make it deterministic and I therefore don't bother. If I'd booked and changes required extra money/ alterations to sailings I would not be pleased. This might impact on my view of BF. Personally, I have always been impressed on how the company specifies what they are going to do and reliably deliver it. Is it worth getting inolved with HM Government who don't seem to be in the real world? PS For the next round of Brexit changes charge a Mega amount for each additional ship transit.
  7. Does anyone know if there is a map showing the closed/lane restricted roads in these works, with accurate times/dates of the restrictions?
  8. On our recent trip to Portugal, The M5 was blocked for over two hours for our journey to Plymouth after we joined it (journey time 90 minutes). Contact with Brittany Ferries resulted in an immediate transfered booking to a Portsmouth departure. This resulted in our Portuguese trip being preserved. Well done BF!!! PS I have always found Ferry companies very positive with regard to difficulties including car breakdown (IF) and medical emergencies (Stena).
  9. Brittany Ferries Brexit timetable changes have recently been extended until the end of September.
  10. FT has an article stating that the UK government is to try to sell the excess ferry capacity it has created, but not yet required due to no Brexit delays.
  11. I have two observations regrding the new site: 1. When entering payment card details the month is in three alpha character format. Cards use month numbers, the old booking system used this representation. It is a potential error trap. 2. Why does the booking confirmation have a statement about DOB and nationality checking? It already knows these details from the booking data. I wasted time checking my booking information because of this time wasting statement, which is only neccessary if the data isn't present at the time of booking.
  12. What If there is a miraculous May BREXIT deal? Will BF revert their timetables?
  13. The gilets jaunes were in Saint Malo on Saturday. They were blockading the ferry terminal from early morning to late evening. The commitment of the protesters, considering the persistent rain, was remarkable. Outside of Saint Malo the incoming dual carriage way was blocked with a resulting large tail back of vehicles. The Police had closed some of the roads near intra muros. Access to and from the ferry terminal was reasonable for car travellers but it appeared that a substantial number of lorries were in the terminal, presumably not wishing to cross the protester's lines.
  14. Stena are offering a Black Friday 20% reduction on Harwich to Hoek crossings until June. Code BF20
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