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westy

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Everything posted by westy

  1. There is a new iteration of the website loaded which is even worse than the existing one:- 1. I cannot book going out to St Malo, back by Roscoff as a return journey. 2. Holiday trips cannot be booked online, must be booked using a telephone call. 3. As a consquence of 2, it is not possible to find out prices on a comparative basis. 4. Details are still not accurate "Sailing full" reigns. 5. The web site appears to be a moving update target, what is going on? 6. BBC and DT are stating that travelling restrictions (ie COVID tests) are likely to be reduced in the next 1 - 3 weeks, BF need a solid resilient website to handle this.
  2. I agree with Eddie. Four holidays since March 2020 cancelled. Bonehead & the Sycophants have made it practically impossible to leave England legally.
  3. The Teletype ASR 33 (35) was also available! If somewhat unreliable.
  4. As a long term computer user {~ 1967} it seems the website has sold out to phone users as everything has the letterbox feel. It is also difficult to 'go back one page' which is another attribute of phone based applications. This means everything takes twice as long and relies on the users memory. I give the web-site the Roman Emperors thumbs down approval.
  5. Having been on several family crossings to Ouistreham using Normandie I find this discussion interesting. I believe she was financed using some local money and was purpose built for the route to supplement the Duc (my least favourite ship). I find her accomodation better than Mont St Michel as I have travelled on the route several times and on two trips on MSM found the diesel noise too loud to allow me to sleep The Normandie internal layout seems better to me. Why are people questioning her ablities? Unless she is hugely expensive to run (must have low capital charges}, inappropriate accommodation (COVID changes, current travel mix but this route transports loads of tourists) then she seems OK to me, especially as the newbuild replacement has failed to materialise. If Normandie is unreliable and too expensive to run then she should go to the great wigwam in the sky, is she there? PS Naysayers wrote off Barfleur several years ago.
  6. I have just been sketching potential holidays next year. The Web site contains a comprehensive list of sailings. Some tweaks have been made to its operation which make it much more (this) user friendly. Brittany Ferries should be congratulated in these uncertain times. The peak summer prices appear to be competitive with previous years.
  7. I do not understand the antithesis to Le Havre as a city and port. Industrial cities have a charm. The city has many fine features. There are coastal and rural areas nearby that are attractive. It is probably the best BF port for trips to Paris and southern Europe. Personally I have used the port for such trips and I find the overnight timings better than other routes. The 'economy' ferries offer a satisfactory service.
  8. Does anyone know Restaurant Azul opening times? I hope its not 9 pm+ to deliver the authentic Spanish experience!
  9. In the press today Meyer Werft have stated that they will be halting production for six weeks. This is due to cruise lines cancelling orders and delaying delivery because of the COVID 19 market changes. Does this mean there could be shipyards with breaks in their production schedules who could complete unfinished ferries.
  10. I don't understand where Brittany Ferries are currently going - literally. The Ferries are back in service from next Monday. I am interested in booking a short trip to France between now and the end of August. I look at the timetables to ascertain the schedules of Portsmouth to Cherbourg. The ship on this route is NEX. Connemara is nowhere to be seen. I expect Barfleur is still shown as running Poole Cherbourg. My dilemma is this; how can I confidently book a break when the information I am given is patently wrong? Another part of this conundrum is can I have confidence in any route times shewn? My conclusion is to steer well clear. Please BF sort out the inaccurate information and that grim website. I really want to support your business.
  11. "Barfleur only has 20 cabins", another underestimate of the old girl's abilities! I count 50+ on the Brittany Ferries handout.
  12. I agree with the assessment by VOB of the "new" BF website. 1. In order to discover the cost of BF packages one has to progress through all the screens, almost to the point of payment before finding the cost. Why? 2. On arriving at this point System Error crops up. Why? These failure modes should've been revealed by test data testing. 3. In order to book a Spanish booking someone has decided it is normal to travel on the same in and out route. The old website allowed "Routes to Spain", "Routes to UK" as an option. Why has this been deleted? As a potential customer I find all the time wasted pratting about on all the separate options extremely iratating. I am very sympathetic to VOBs reaction. 4. Are the people producing this website unaware of the need to start with a decent functional specification which looks at previous (successful) iterations?
  13. This afternoon's Roscoff to Plymouth crossing arrived one hour early at 1910 instead of 2010. The announcement on board said this was due to advantageous currents. This is the first time I can recollect being early!
  14. I am surprised that Plymouth ABP has restructured the loading part of the port. The blockage in throughput has always been on the unloading part of the operation. Why don't they swop the loading and unloading streams over?
  15. Last week I travelled through Cork. There are substantial land reclamation works being carried out in front of the existing berth. This could be the concrete works required to extend the berth.
  16. I wonder what net financial effect there has been on BF from the UK Government "Brexit bonus"? After all the re-scheduling and mid-term changes to timetables, does this not lose custom? Personally I book a number of weekend trips to France in a year, but find the changes don't make it deterministic and I therefore don't bother. If I'd booked and changes required extra money/ alterations to sailings I would not be pleased. This might impact on my view of BF. Personally, I have always been impressed on how the company specifies what they are going to do and reliably deliver it. Is it worth getting inolved with HM Government who don't seem to be in the real world? PS For the next round of Brexit changes charge a Mega amount for each additional ship transit.
  17. Does anyone know if there is a map showing the closed/lane restricted roads in these works, with accurate times/dates of the restrictions?
  18. On our recent trip to Portugal, The M5 was blocked for over two hours for our journey to Plymouth after we joined it (journey time 90 minutes). Contact with Brittany Ferries resulted in an immediate transfered booking to a Portsmouth departure. This resulted in our Portuguese trip being preserved. Well done BF!!! PS I have always found Ferry companies very positive with regard to difficulties including car breakdown (IF) and medical emergencies (Stena).
  19. Brittany Ferries Brexit timetable changes have recently been extended until the end of September.
  20. FT has an article stating that the UK government is to try to sell the excess ferry capacity it has created, but not yet required due to no Brexit delays.
  21. I have two observations regrding the new site: 1. When entering payment card details the month is in three alpha character format. Cards use month numbers, the old booking system used this representation. It is a potential error trap. 2. Why does the booking confirmation have a statement about DOB and nationality checking? It already knows these details from the booking data. I wasted time checking my booking information because of this time wasting statement, which is only neccessary if the data isn't present at the time of booking.
  22. What If there is a miraculous May BREXIT deal? Will BF revert their timetables?
  23. Stena are offering a Black Friday 20% reduction on Harwich to Hoek crossings until June. Code BF20
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