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Everything posted by juliannewman

  1. Most companies these days operate some form of customer services software that automatically acknowledges receipt of emails. It also tasks the customer services team to reply within a certain timeframe and move issues to the relevant department. When we had cause to complain to DFDS earlier this year they responded and resolved the complaint within two days and each time we were kept informed of progress.
  2. https://afloat.ie/port-news/ferry-news/item/42752-6-500-customers-disrupted-as-brittany-ferries-cancels-irish-sailings
  3. York Minster was rebuilt after the fire in 1984 when the roof fell in
  4. At the bottom of the article it looks like Brittany Ferries have managed to bring in an e-flexer early for these sailings with the old livery
  5. They are starting to raise the frigate from the sea bed: https://gcaptain.com/salvage-norwegian-destroyer-helge-ingstad/
  6. Wightlink have now introduced speed restrictions and cutting crossings as a response to the fires https://www.bbc.co.uk/news/uk-england-hampshire-46593604
  7. https://www.bbc.co.uk/news/uk-england-hampshire-46566378
  8. Report into the fire has been published by MAIB: https://www.gov.uk/maib-reports/catastrophic-engine-failure-and-fire-on-board-ro-ro-passenger-ferry-wight-sky
  9. Apparently MAIB have detailed the vessel in the berth at Lymington and the service is suspended until further notice
  10. The Bournemouth Echo also ran the story and have used an image of a 'C' Class: http://www.bournemouthecho.co.uk/news/15531644.One_person_injured_in_fire_onboard_ferry_last_night___services_suspended_this_morning/
  11. Bring your drones along and land them on deck http://gcaptain.com/drone-lands-on-hms-queen-elizabeth/
  12. No, the McDonalds in Poole has closed: http://www.bournemouthecho.co.uk/news/15008610.McDonald___s_in_Poole_High_Street_closes_tomorrow_after_34_years/
  13. Looks like things are improving to the Islands: http://shipsmonthly.com/news/condor-publishes-improved-punctuality-figures-for-2016/
  14. Article from the Bournemouth Echo: http://www.bournemouthecho.co.uk/news/14916723.Largest_ferry_ever_to_berth_in_Poole_takes_over_Barfleur_service/
  15. Swanage will be launching even quicker soon, they are having trials this week for the worlds first slipway launched Shannon lifeboat
  16. You are not supposed to watch or download from iPlayer while abroad and as Jim mentions the BBC have been cracking down recently on VPN providers and blocking their access. This article explains more: http://www.theregister.co.uk/2015/10/19/bbc_cuts_off_vpn_to_iplayer/
  17. This page http://www.gridwatch.templar.co.uk/ has some interesting figures on the National Grid status including the percentage we produce from each power type. i didn't realise we had a surplus in the winter we sold to the continent
  18. Accident report for the Lisco Gloria, sister ship of the Baie de Seine http://www.transp.lt/files/uploads//Investigation_Report_445_10%20Lisco%20Gloria%20galutinis.pdf
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