neilcvx Report post Posted October 17 @The Ferry Man that’s what it’s done on previous bookings. 1 Quote Share this post Link to post Share on other sites
Eriba-ist Report post Posted October 17 (edited) 4 hours ago, neilcvx said: Got my issue with the deposit sorted out, it was because my card expired before the balance was due something that should have been flagged up in the booking process automatically, I’m sure BF have added it to the list of things to fix now. Making a Bilbao - Portsmouth June booking this afternoon, the website immediately flagged up that if I wished to proceed the full sum would be taken as my card expires in Feb 2020. Changed to a different card with longer expiry date. Edited October 17 by Eriba-ist Quote Share this post Link to post Share on other sites
hf_uk Report post Posted October 17 6 minutes ago, Eriba-ist said: Making a Bilbao - Portsmouth June booking this afternoon, the website immediately flagged up that if I wished to proceed the full sum would be taken as my card expires in Feb 2020. Changed to a different card with longer expiry date. That's always been the case, hasn't it? Quote Share this post Link to post Share on other sites
Solo Report post Posted October 17 12 minutes ago, hf_uk said: That's always been the case, hasn't it? In the past I've been told to phone them when I get my new card or obviously the booking would be lost. Quote Share this post Link to post Share on other sites
neilcvx Report post Posted October 17 1 hour ago, hf_uk said: That's always been the case, hasn't it? Yep it’s happened before on multiple occasions I don’t know what happened this time to have a glitch. Quote Share this post Link to post Share on other sites
Cabin-boy Report post Posted October 18 On 16/10/2019 at 17:49, neilcvx said: I see Nigel Wonnacott is answering queries on Twitter they must be super busy. I think Mr Wonnacott has had a trying week. https://twitter.com/BrittanyFerries/status/1185199377272446976?s=20 Ed Quote Share this post Link to post Share on other sites
David Williams Report post Posted October 18 1 minute ago, Cabin-boy said: I think Mr Wonnacott has had a trying week. https://twitter.com/BrittanyFerries/status/1185199377272446976?s=20 Ed Nothing wrong with a firm response 1 Quote Share this post Link to post Share on other sites
Cabin-boy Report post Posted October 18 6 minutes ago, David Williams said: Nothing wrong with a firm response Absolutely not. He's swatting miscreants down left, right and centre. https://twitter.com/BrittanyFerries/status/1185205133954764802?s=20 Ed 1 Quote Share this post Link to post Share on other sites
David Williams Report post Posted October 18 8 minutes ago, Cabin-boy said: Absolutely not. He's swatting miscreants down left, right and centre. https://twitter.com/BrittanyFerries/status/1185205133954764802?s=20 Ed The funny thing about that tweet is that the miscreant was advertising the excellent 4 engines supplied to the Pont Aven Quote Share this post Link to post Share on other sites
Cabin-boy Report post Posted October 18 1 minute ago, David Williams said: The funny thing about that tweet is that the miscreant was advertising the excellent 4 engines supplied to the Pont Aven It's false advertising. Only three of them are excellent. 😂 Ed. 3 Quote Share this post Link to post Share on other sites
Solo Report post Posted October 18 11 minutes ago, Cabin-boy said: Absolutely not. He's swatting miscreants down left, right and centre. https://twitter.com/BrittanyFerries/status/1185205133954764802?s=20 Ed Not the best of times to use the PA to advertise your engines. 1 Quote Share this post Link to post Share on other sites
David Williams Report post Posted October 18 We had better stop before we are called trolls 1 Quote Share this post Link to post Share on other sites
Cabin-boy Report post Posted October 18 3 minutes ago, David Williams said: We had better stop before we are called trolls I don't believe you can troll an inanimate and non-sentient object and at the moment PA is tied up alongside in Roscoff. Ed. 1 Quote Share this post Link to post Share on other sites
chid679 Report post Posted October 18 3 hours ago, David Williams said: Nothing wrong with a firm response So this person has been promised a 5% discount off BF's price by booking through Chez Nous but is complaing to BF because the discount hasn't been applied? Just proves you can't teach Stupidity you've either got it or you haven't 1 1 Quote Share this post Link to post Share on other sites
Solo Report post Posted October 18 He claimed to be a regular traveller and spent thousands with BF, if so why not join Club Voyage and get 30% instead of the 5% he was talking of. 1 1 Quote Share this post Link to post Share on other sites
hf_uk Report post Posted October 21 On 18/10/2019 at 17:23, Cabin-boy said: It's false advertising. Only three of them are excellent. 😂 Ed. 4 were excellent, until cuthbert crewman let one become a bonfire :O 1 Quote Share this post Link to post Share on other sites
Cabin-boy Report post Posted October 21 Has anyone else tried BF's interactive quiz and prize competition? I don't know if the questions are always the same but the ones I got were really difficult. However, it doesn't seem necessary to actually get them right to enter the draw. https://t.co/faCwyLCA1y?amp=1 Ed Quote Share this post Link to post Share on other sites
Geezer Report post Posted October 21 FAQ's ......... How much is the deposit on a ferry booking? If you choose to confirm a ferry booking with us we require a 25% deposit whereupon we issue a confirmation advice that sets out the details of your reservation and provides other information. Yet they are asking for 50% when i get my final price ...... not making sense at all. Quote Share this post Link to post Share on other sites
neilcvx Report post Posted October 21 (edited) Probably something to do with gambling law making it a quiz instead of a raffle @Cabin-boy Edited October 21 by neilcvx Quote Share this post Link to post Share on other sites
Cabin-boy Report post Posted October 21 Yes, you have to play before you can enter so you are probably right. The things is, you have to wait until 31 December to see if you've won or not but that's probably still quicker than trying to use the booking engine or call centre! 😂 Ed. Quote Share this post Link to post Share on other sites
Khaines Report post Posted October 21 51 minutes ago, Cabin-boy said: Has anyone else tried BF's interactive quiz and prize competition? I don't know if the questions are always the same but the ones I got were really difficult. However, it doesn't seem necessary to actually get them right to enter the draw. https://t.co/faCwyLCA1y?amp=1 Ed I got 2 out of 5 - got it in my Facebook feed. Mine were about dolphins, fish and whales. I reloaded the page to see if I got different questions but i got the same ones, just in a different order. And when I finished it took me to the page to enter the draw. I don’t feel right entering the draw if I haven’t got them all right. Quote Share this post Link to post Share on other sites
nottingham Report post Posted October 21 5 minutes ago, Khaines said: I got 2 out of 5 - got it in my Facebook feed. Mine were about dolphins, fish and whales. I reloaded the page to see if I got different questions but i got the same ones, just in a different order. And when I finished it took me to the page to enter the draw. I don’t feel right entering the draw if I haven’t got them all right. I only got one correct (doh!), but I was still invited to enter the draw (so I did) 1 Quote Share this post Link to post Share on other sites
enyajtrebor Report post Posted October 21 Anyone had a try at booking Poole - Cherbourg beyond 21 April 2020. No dates are showing after that. I've tried Portsmouth - Caen for 19th outbound and 26th April return and its telling me the booking cannot be made on line. Is it me, the computer or a generic thing. Ps A great reply for the tweet https://twitter.com/BrittanyFerries/status/1185205133954764802?s=20 😊👍 Quote Share this post Link to post Share on other sites
Paully Report post Posted October 21 9 minutes ago, enyajtrebor said: Anyone had a try at booking Poole - Cherbourg beyond 21 April 2020. No dates are showing after that. I think its a glitch, I tried a dummy booking on this route and its as you say..I tried one for another route Portsmouth to Cherbourg and no problems..Keep trying, its still a bit amateurs night on the IT front😥 1 Quote Share this post Link to post Share on other sites
David Williams Report post Posted October 21 56 minutes ago, enyajtrebor said: Anyone had a try at booking Poole - Cherbourg beyond 21 April 2020. No dates are showing after that. I've tried Portsmouth - Caen for 19th outbound and 26th April return and its telling me the booking cannot be made on line. Is it me, the computer or a generic thing. Ps A great reply for the tweet https://twitter.com/BrittanyFerries/status/1185205133954764802?s=20 😊👍 For most bookings in April, whether or not they span the changed booking conditions, it may well be needed to book 2 singles. Quote Share this post Link to post Share on other sites
