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Hi,

I'm looking to book on the renewed route from Plymouth to Santander.  It seems all pet kennels are unavailable although its asking me to call BF which I will do when they open tomorrow.  Is it likely that they are all full or are they all just not allowing pets at the moment (I've tried a wide variety to dates)?  If they were full I would have expected a statement to that effect rather than asking me to call.

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12 hours ago, David Williams said:

The best way of calling BF when they are busy is to ring at exactly 09:00, before that you get the ‘we are closed’ message.

Thanks David, have spoken with BF, there's plenty of availablity coming back but understandably nothing outbound for a while. Shame the booking site can't make that clear as it would have saved me hassling the call centre folk when they're already super busy.

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All of us pet owners have the same problems,you have to book very early to get a pet friendly cabin or kennel.what we do if we have not booked ,just keep going onto bf site and keep trying a few times a day because people do cancel for various reasons.stay safe

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