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A Visit from Track and Trace


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We arrived at Plymouth last yesterday.  With an electronic Passenger Locator Form which made passing Border Control very smooth as they link for form to your passport. 

This morning we received a visit from a chap from Track and Trace who advised us that there may be a second visit. 

Edited by Aphrodite
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You should have asked them to let you know when so they could have picked up a bit of shopping for you. I would love to know what crime you have committed to be treated like this.

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We arrived back into Portsmouth on Normandie on Thursday at 6.45. We had a three and a half hour drive home which meant by the time we had left the port at say 7.45, we wouldn't be home until 11.15. At midday someone called by, I was in the garden relaxing and he announced himself as the covid officer. All a bit incredible, and he didn't even ask for id so anyone could have said they were me!! But really 45 minutes after getting home??

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3 minutes ago, muppetdodger said:

We arrived back into Portsmouth on Normandie on Thursday at 6.45. We had a three and a half hour drive home which meant by the time we had left the port at say 7.45, we wouldn't be home until 11.15. At midday someone called by, I was in the garden relaxing and he announced himself as the covid officer. All a bit incredible, and he didn't even ask for id so anyone could have said they were me!! But really 45 minutes after getting home??

 When loads of businesses are complaining they cannot get staff makes me wonder where they are getting these people from?

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2 hours ago, muppetdodger said:

 I was in the garden relaxing and he announced himself as the covid officer. All a bit incredible, and he didn't even ask for id so anyone could have said they were me!! ?

Might be a good little earner for a poor pensioner like myself. "Available for covid quarrantine cover, reasonable terms" - comfy garden chairs essential. 😎😷 Dark glasses and a face mask will make a good disguise. 😄

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At least ours had the decency to wait until 11am after we got home at midnight. He did check our passports though to make sure it was us. Didn't get a further visit but always had the excuse of having to post off our tests if we weren't there. Come to think of it, that was the only time we went out anyway.

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52 minutes ago, colinschandler said:

Might be a good little earner for a poor pensioner like myself. "Available for covid quarrantine cover, reasonable terms" - comfy garden chairs essential. 😎😷 Dark glasses and a face mask will make a good disguise. 😄

Joking aside one of the calls I had at the weekend did sound a lot like a well educated older person. Some in the week sounded a bit like a harassed mother looking after young children. So probably a lot of part time work available for them. I understand they were recruited last February on a 12 month contract so you may have missed the ferry. Supposedly 6 million Brits are on their way to Spain in the near future so get your application in

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9 minutes ago, IanN said:

Joking aside one of the calls I had at the weekend did sound a lot like a well educated older person. Some in the week sounded a bit like a harassed mother looking after young children. So probably a lot of part time work available for them. I understand they were recruited last February on a 12 month contract so you may have missed the ferry. Supposedly 6 million Brits are on their way to Spain in the near future so get your application in

If they are checking by phone Ian, how do they confirm your identity?

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6 minutes ago, colinschandler said:

If they are checking by phone Ian, how do they confirm your identity?

They told me they had been trained!

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They have been asking me my year of birth, however half the time they have been getting my name wrong by misusing my middle name. Once they said is this n n , I said no and they continued, I then said you have the wrong person and hung up !

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24 minutes ago, David Williams said:

They have been asking me my year of birth, however half the time they have been getting my name wrong by misusing my middle name. Once they said is this n n , I said no and they continued, I then said you have the wrong person and hung up !

Do I sense you are getting a little fed up with the futility of all of this. People like you and me who pose little risk are following the rules 99.9% of the time while others of greater risk flaunt them

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2 minutes ago, IanN said:

Do I sense you are getting a little fed up with the futility of all of this. People like you and me who pose little risk are following the rules 99.9% of the time while others of greater risk flaunt them

It does seem, that however lackadaisical some of the checks seem to have been, they are being made. When we came back from Roscoff in June and October last year with PLF's at the ready, neither of us had any contact from the Covidstasi at all. Is it because of Amber plus status that things have tightrened up a bit, even though it seems to be little more than a box ticking exercise by some of those making the doorstep or telephone calls.

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1 hour ago, colinschandler said:

If they are checking by phone Ian, how do they confirm your identity?

From my experience they just ask your year of birth.

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1 hour ago, colinschandler said:

In voice recognition?

A situation I have faced when the phone rang from the inspectors:

Me: "Hello" (deep male voice)

Voice: "Am I speaking with [Mrs] Lapper?"

Me (in my head): "Does it sound like it?"

Me (in reality): "No, I'll get her for you"

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9 minutes ago, Lapper said:

A situation I have faced when the phone rang from the inspectors:

Me: "Hello" (deep male voice)

Voice: "Am I speaking with [Mrs] Lapper?"

Me (in my head): "Does it sound like it?"

Me (in reality): "No, I'll get her for you"

Contiuing after a pause -

Me (in high pitched voice) "Hello"

Voice: Am I speaking with [Mrs] Lapper?"

Me (in high pitched voice): "Yes"

Voice: "Just checking you are there , what is your year of birth?"

Me (in high pitched voice) "You should never ask a lady her age young man"

Voice: "Sorry, thank you for your cooperation, good bye"

==========================================

Keep safe everyone Track and Trace is on the case . Colin

Edited by colinschandler
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5 hours ago, BobCrox said:

 When loads of businesses are complaining they cannot get staff makes me wonder where they are getting these people from?

Outsourcing - the likes of Serco and Sitel specialise in this sort of thing and will either re-purpose existing staff or hire in casual labour on zero hours contracts. 

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2 hours ago, BZH29 said:

From my experience they just ask your year of birth.

I thought about that it could be due to identity fraud. They have your name address telephone number an actual date of birth may give to much away. They have supposedly been trained but I bet they have not been vetted

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18 hours ago, IanN said:

I thought about that it could be due to identity fraud. They have your name address telephone number an actual date of birth may give to much away. They have supposedly been trained but I bet they have not been vetted

Basic background checks, yes... a higher level of government clearance, no (in part due to the timescales needed for the latter)

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  • 2 weeks later...

There was an item on BBC South news today about people arriving in Portsmouth on Sunday being visited by Track & Trace and told they had to isolate and would be phoned every day. It seems the powers that be got it wrong and thought the ruls change was 4am Monday, not Sunday. Co-incidentally we got 2 letters each today inviting us to do a questionnaire on out T&T experience. I did a suitably scathing one but unfortunately there was nowhere to add free-text comments!

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